Account access and billing · 6 min read

Admins, Managers, and team access

Understand account-wide Admin authority, team-scoped Manager access, and the last-Admin safeguard.

Choose the smallest useful role

  • Admin: account-wide control of People, teams, groups, users, settings, and Stripe billing. Multiple Admins may coexist, and there is no higher Owner role.
  • Manager: access only to explicitly assigned teams and the people and groups reachable through those teams.
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Crisp TellTell Users settings showing a Manager role and the teams that Manager can access.

Managers receive explicit team assignments; Admins do not need a team list because their access is account-wide.

  1. 1Admins and Managers
  2. 2Selected user
  3. 3Manager role
  4. 4Assigned teams

What team scope changes

  • Managers can maintain groups and memberships inside assigned teams.
  • Managers can see people reached through those teams but cannot globally edit or remove account-wide identities.
  • Managers can view safe plan usage but cannot change the plan, payment method, billing information, invoices, users, or account-wide settings.