Sending and delivery · 5 min read

Message, recipient, attachment, and account limits

Plan message size, selected recipients, email variables, monthly deliveries, and group mail data.

Per-message limits

  • Message and attachments: 10 MiB total after the complete email is assembled.
  • Selected recipient addresses: up to 20,000 on one message. Skipped addresses do not count toward this limit.
  • Email variables: up to 25 supported variable occurrences in one message.
Full size
Crisp TellTell group Messages view showing sent subjects, sender addresses, recipient counts, and delivery statuses.

Messages keeps a durable operational record of what TellTell accepted and what happened next.

  1. 1Group addresses
  2. 2Selected group address
  3. 3Messages tab
  4. 4Recipient count and status

Account and plan limits

  • Starter: 5,000 selected deliveries and 2 GiB of group mail data per month.
  • Plus: 15,000 selected deliveries and 4 GiB per month.
  • Pro: 40,000 selected deliveries and 10 GiB per month.
  • Scale: 80,000 selected deliveries and 20 GiB per month.

TellTell also applies short-term account and group safety caps to protect deliverability and prevent abuse. When one applies, the rejection explains the limit and any retry guidance.