Imports, exports, and fields · 6 min read

Preview and confirm an import

Distinguish creates, updates, errors, and warnings before applying valid roster rows.

Read the plan before applying it

  • Create: no active TellTell address matches the row, so the row proposes a new person.
  • Update: an active address matches one existing person, so the row proposes changes to that person.
  • Error: the row cannot be applied. The row shows what must be corrected or resolved.
  • Warning or review: the row is valid but needs attention, such as a freeform postal address or a missing required value allowed for an existing record.
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Crisp TellTell CSV import preview showing three rows, create and update actions, one invalid row, totals, filters, and an update acknowledgement.

The preview is a proposed plan. Review creates, updates, memberships, warnings, and errors before anything is saved.

  1. 1Import totals
  2. 2Update acknowledgement
  3. 3Review failures
  4. 4Import valid rows

Understand an update

A matched row replaces the supplied name, can select a supplied primary address, appends new addresses, and adds or reactivates memberships. Blank mapped custom fields preserve current values. Omitted existing addresses and memberships are not removed.

Confirm valid rows

  1. Filter and spot-check

    Review creates, updates, errors, and warnings separately. Open representative rows and confirm group resolution.

  2. Resolve import-wide choices

    If recently removed addresses appear, choose the offered restore-all or skip-all behavior before applying the plan.

  3. Apply valid rows

    When a preview mixes valid and invalid rows, an Admin may import only the valid rows. Invalid rows remain unapplied.

  4. Review the result

    TellTell revalidates each row while saving and records the final outcome in Import history.