Teams and groups · 5 min read

Choose where replies go

Route responses back through the group, to one address, or to a no-reply explanation.

Updated August 18, 2026

To the whole group sends a reply addressed to the group back through TellTell. The reply must pass the same sender policy as a new group message.
To a specific email sets that address as Reply-To so responses go directly there without being distributed by TellTell.
Replies are disabled uses a group-specific no-reply address. A reply receives an explanation instead of reaching the group.

Configure reply behavior

Open the group’s Settings tab
Scroll to Where should replies go?
Choose an option
Match the setting to the conversation: group discussion, a monitored coordinator inbox, or announcements with no replies.
Set the specific address if needed
Enter a valid email, choose Set email, and verify it before saving the group settings.
Save and test
Send a small message and inspect Reply-To in a recipient’s email client before using the group broadly.