For group members · 5 min read

Unsubscribe from a group

Use the recipient-specific footer link to stop one address from receiving one group's messages.

Stop messages for this address and group

  1. Open a message you received

    Use a recent copy delivered to the address you want to unsubscribe.

  2. Choose Unsubscribe from this group

    The required TellTell footer contains a recipient-specific link. Some mail clients also surface the same action near the message header.

  3. Review the confirmation

    TellTell shows the receiving address, team, and group. Opening the page alone does not unsubscribe you.

  4. Choose Unsubscribe

    The confirmation records an address-specific suppression for that group. The completed page offers Rejoin this group, and TellTell sends the same seven-day recovery link to the unsubscribed address in case the change was accidental.

Full size
Crisp TellTell group Notices settings showing the required welcome message and optional welcome and message-footer editors.

Organizers can add optional text; TellTell adds the required group identity and recipient unsubscribe link separately.

  1. 1Notices tab
  2. 2Required welcome message
  3. 3Optional welcome text
  4. 4Optional message footer

What the unsubscribe changes

  • It stops future group deliveries to that one email address.
  • It does not unsubscribe another address attached to the same person.
  • It does not affect other TellTell groups, remove the person, or remove the group membership.
  • By itself, receiving suppression does not change whether an address may send when the group permits member senders.